1
What is the primary purpose of consumer protection?
Explanation
Consumer protection aims to ensure that customers receive sufficient satisfaction for the money they spend.
2
Which of the following is NOT listed as a reason for the need for consumer protection?
Explanation
Reduction of consumer rights is not a reason for the need for consumer protection; rather, it's about protecting those rights.
3
What is one of the advantages of consumer protection for consumers?
Explanation
Consumer protection helps consumers by safeguarding them against trade malpractices.
4
Which of the following is NOT a right declared by John F. Kennedy?
Explanation
The right to free trade is not one of the rights declared by John F. Kennedy.
5
What does the Consumer Affairs Authority in Sri Lanka aim to eliminate?
Explanation
The Consumer Affairs Authority aims to protect consumers against unfair trade practices.
6
Which organization is responsible for maintaining standards in Sri Lanka?
Explanation
The Sri Lanka Standards Institution is responsible for maintaining and promoting standards.
7
What is one responsibility of consumers mentioned in the text?
Explanation
Active participation is listed as one of the responsibilities of consumers.
8
Which of the following is NOT a function of the Consumer Affairs Authority?
Explanation
Promoting monopolies is contrary to the functions of the Consumer Affairs Authority.
9
What is the aim of the Sri Lanka Standards Institution?
Explanation
The institution aims to prepare standards on a national and international basis.
10
Which right ensures that consumers can seek redress?
Explanation
The right to redress allows consumers to seek remedy for unfair practices.
11
Which of the following is a benefit for businessmen from consumer protection?
Explanation
Consumer protection can lead to higher profits by increasing trust and turnover.
12
What does 'critical awareness' pertain to in consumer responsibilities?
Explanation
Critical awareness involves being informed and discerning about products and services.
13
Which of the following contributes to a suitable environment for consumers?
Explanation
Quality products that provide value contribute to a suitable environment for consumers.
14
What is the role of the Sri Lanka Standards Institution regarding ISO standards?
Explanation
The Sri Lanka Standards Institution is responsible for implementing ISO standards.
15
What does 'environmental awareness' involve for consumers?
Explanation
Environmental awareness involves taking steps to protect the environment.
16
Which institution works to protect consumers in Sri Lanka?
Explanation
The Consumer Affairs Authority is specifically established to protect consumer rights.
17
What is a key goal of the Consumer Affairs Authority?
Explanation
One of the key goals is to ensure that consumers have access to goods and services at competitive prices.
18
How does consumer protection benefit the overall market?
Explanation
Consumer protection creates a favorable business environment by promoting fair practices.
19
Which of the following is a responsibility of a mindful consumer?
Explanation
A mindful consumer takes steps to inform authorities when rights are violated.
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